Infrastructure success isn't about complexity. It's about clarity.
Whether you're advancing a mobility initiative, redeveloping a corridor, improving public services, or strengthening community assets, your stakeholders need to understand the vision, the process, and the value. We make that happen.
Every strategy we develop starts with current data: demographics, market trends, community sentiment, economic factors. This data-driven foundation separates assumption from insight. It's why our strategies work.
Every engagement starts with current demographics, market trends, and community sentiment — not assumptions.
We think carefully about how to communicate, to whom, and when so your message lands with the right audiences.
We lead with data, build consensus, and ensure your project moves forward with public support behind it.
Infrastructure projects fail when stakeholders don't understand them.
They stall when voices aren't heard. They derail when communication strategy is an afterthought. We solve this. We lead with data, build consensus, and ensure your project moves forward with public support behind it. That's not optional. That's essential.
Cantrece Jones
Acuity was founded and is led by Cantrece Jones, a Jacksonville native with deep personal and professional roots in the communities the firm serves. She grew up in a military family, settled in North Jacksonville, and built her career on a simple conviction: the people a project affects deserve to be heard, and projects are stronger when they are.
Over 18 years, she has grown Acuity from a single-person practice into a trusted subconsultant and prime partner on transportation, energy, and infrastructure projects across Florida and the Southeast, with that same community-first instinct guiding every engagement.
Grounded. Equity-driven. Tenacious.
Grounded
We come from the communities we serve. That perspective keeps our engagement honest and our outreach real.
Equity-driven
We design outreach so the voices that are usually left out of public projects are the ones we work hardest to reach.
Tenacious
Public support is earned, not assumed. We do the persistent, detailed work that turns participation into outcomes.
Infrastructure Clarity starts before the first meeting.
Acuity Design Group builds the front end of every project the way an engineer builds a foundation. Before we recommend a strategy, we know who lives in the study area, who is most affected, who has been left out of past conversations, and what it will realistically take to reach them. That groundwork is why our engagement records hold up under funding agency review and public scrutiny.
We start with defensible data.
Every project begins with a documented baseline of the community, not a template. Demographics, access, language needs, and engagement history shape the plan, so every recommendation traces back to evidence rather than opinion.
We build the plan around the decision.
Engagement is scheduled backward from your milestones, so community input informs decisions instead of announcing them. Tactics are selected for reach, not convenience.
We staff it correctly.
We size the team to the actual work and manage scope and budget against the plan every month. When the data shows we are not reaching someone, we adjust before we ask for more.
We work as an extension of your staff.
Many of our clients are carrying more program than they have people. We operate inside your approval chain, protect your voice, hold the institutional memory through leadership change, and prepare your team to lead the room.
Quality control is built in, not added on.
A public involvement record is a legal record. Nothing leaves our office without a documented multi-level review covering accuracy, plain language, accessibility, and compliance. We catch errors before the public does.
Everything under one roof.
Strategy, engagement, facilitation, writing, design, production, digital, data, and compliance documentation are performed by our own team under one accountable manager. One firm answers for all of it.
Let's talk about your project.
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